Major problems when applying for a teacher grant online
The website of the implementation organization DUO was' down 'at midnight when the application period for the teachers' grant started. Several teachers were unsuccessfully logging in to submit an application around that time. “I had two laptops ready and could not complete the application until two in the morning. As if you are trying to get a concert ticket from Beyoncé. ”
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At midnight on April 1, the application period of the teachers' grant. Lecturers who would like to follow a course had this date circled in their calendars. They were ready to log in around midnight DUO so that they could register for a chance to win the scholarship.
At the AOb several emails have been received from teachers who submitted an application in vain. It also quickly became clear through social media that something was wrong. Screenshots with 505 and 502 errors popped up: the site Mijnduo.nl beeped and creaked.
Sad
An MBO marketing teacher (who does not want to be mentioned by name) was ready last night. “I had started up two computers with my girlfriend. One connected to the wifi and the other to a hotspot. I think I tried to log in thirty or forty times and when I got through I had to fill it in really quickly. This is just not possible, this kind of tour. I also think it's sad for less computer-skilled colleagues. ”
This is just not possible, this kind of touring. I feel sorry for less computer-skilled colleagues
In the end, the MBO teacher was able to complete his application at two in the morning. “However, I still have not received confirmation. So I don't know where I stand. That is also not nice for my employer, because he will soon start with the formation. ” Another teacher who is a member of the AOb let us know that his application went anything but smoothly. 'Despite the fact that I received a message that my application was successful, it did not get through. Considering the mess about the teachers 'fair, a bad thing.'
Annoying
DUO spokesperson Martijn Grimmius confirms by e-mail that there was indeed a malfunction and that the site was down between 00.00:00.30 and XNUMX:XNUMX. 'DUO regrets the outage and finds it very annoying,' he writes. Some teachers were unable to submit their request due to the malfunction, others did not receive confirmation. "We are currently investigating the cause."
DUO regrets the malfunction and finds it very annoying
However, the government agency can see who was logged in between 00.00:00.30 and XNUMX:XNUMX and what the virtual 'queue' looked like. Grimmius writes that applicants who have not yet received a confirmation, but have completed the application, do not have to do anything. They will receive this later in MijnDuo. Those who were logged in but were unable to submit a request should try again. DUO will then ensure that they are assigned to the grants based on the time they were originally logged in.
The spokesperson emphasizes in the email that the applications are still awarded on the basis of the pre-announced order. Applications from teachers who have already started a study program are the first to be considered for the grant, followed by the rejected applications from 2020 of people who were fishing behind the net at the time and lastly the new applications.
The MBO marketing teacher knows that he is "the last in line", also because of a blunder that means that the subsidy pot contains less budget, as it turned out earlier a reconstruction of the Education Magazine. "People who want to start now have zero chance. It's quite skewed. The minister wants to improve education, but teachers who want to follow a course have to participate in a lottery at night."
The minister wants to improve education, but teachers who want to follow a course have to participate in a lottery at night
Midnight
According to DUO, the application period starts at midnight because that is 'the legal start date'. Employees of the body will consult with the education field to see if they can choose a more reasonable time next year. At nine o'clock this morning, DUO had already received about 2500 applications.
