Help and questions

Whether it is a complicated question about working conditions, permanent positions, an imminent labor dispute or a short question about the new collective labor agreement. Our employees of the Information and Advice Center (IAC) have answers to all questions that you as a teacher or educational supporter can worry about.

Our IAC employees answer the most frequently asked questions directly over the phone. You can also always call our employees with questions about the different types of memberships of the AOb, or you should come back on your day off and if you have any questions about your salary. Have your membership number ready when you call or mention it in the email you send to the IAC. You can find the number on your membership card.

Are you already AObmember and do you want to change membership information, such as your address? This is easiest through the personal environment MyAOb or through the change form.

Legal assistance

Of course you hope never to end up in an unpleasant work situation, but sometimes it does. A labor dispute was born that way. Even then it is good to contact our employees. They provide first-line help and, if necessary, refer you to the AOblawyers who help you find the best solution. They stand up for your individual interests in the field of work and income. If necessary, our lawyer will accompany you to court.

Personal injury

De AOb receives a request from about forty members every year for assistance or advice in the event of personal injury. These requests are handled by the Ratio Personal Injury Office. The firm specializes in personal injury claims, has many years of experience and is therefore a partner of the AOb. Go to the website of Ratio Letselschade .

Social Fund

AOb-members with financial problems, for example due to a conflict with benefits agencies, can in certain cases get help from the social fund of the AOb. The fund will only take action when all other government agencies and aid workers have made no representations. Moreover, the problems must have arisen through no fault of someone else's and the person seeking help must have been a member of the union without interruption for at least one year. The most common help from the fund is an interest-free loan that must be repaid in installments. For more information, call the Information and Advice Center of the AOb: 0900 - 463 6 262 or send an email to

Ask your question!

Are you a member and do you have a question? Then our employees will be happy to help you. You can call our employees every working day between 08.30:17.00 and XNUMX:XNUMX to ask your question.
Pay attention! Due to the summer period, our employees can be reached by telephone between 12 July and 27 August. You can always email via Please include your name and membership number in the email. If you are an AObmember, you can also quickly and easily ask your question using MyAOb MyAOb. Or fill in the questionnaire . Want to join the AOb? That can be done using this link.

0900 463 62 62

Also useful to know

  • I cannot access my personal environment or book a course, what should I do?

    MyAOb will be renewed in the weekend of December 14 and 15. Unfortunately, you cannot log in to My between Thursday afternoon December 12, 16.30 pm and Monday morning December 16AOb. You cannot register for meetings or courses during this period. Our apologies for the inconvenience. From Monday December 16 you can log in and use the benefits of the new MyAOb. You will have to register and log in again. More information? Go to this page. 

  • I work in scientific education and was a Vawo member. What about the merger?

    You can find everything about the merger with the Vawo via this page on our website.

  • How do you get part of your union contribution back?

    AOb-members who work in education can benefit from a tax benefit scheme whereby you get a part, 30 to 50 percent, of your paid union dues back. At least, if that is regulated in your collective labor agreement. You will then receive a part of the contribution back at the same time as the year-end bonus. If you want to make use of the benefit scheme, you must submit a request to your school board before 1 November by filling in an application form and AOb-contribution statement. The AOb will send you an email with the form around 1 October. This arrangement only applies if you work in education. If you are retired or unemployed, this arrangement does not apply.

  • When will the contribution be debited from your account?

    In 2021, the AObcontribution debited from your account on the following dates. This is done with a direct debit. The contribution for the relevant month is debited at the end of the same month.

    • January 26 2021
    • February 26 2021
    • March 26 2021
    • to April 26, 2021
    • May 26th 2021
    • 28 June 2021
    • 26 July 2021
    • 26 August 2021
    • 27 September 2021
    • 26 October 2021
    • November 26 2021
    • December 27 2021
  • Have your tax forms completed free of charge by the FNV Tax Service

    The IAC regularly receives questions about the FNV Tax Service. This is a useful benefit for this AObmembers. They can have their tax forms completed at their place in the region free of charge.

    The FNV Tax Service is the largest advisor in the Netherlands and, according to independent research, the best in the country. It is a free service that only FNV members can use.

    What can the FNV Tax Service help you with?

    • Complete late tax returns, care allowance, child-related budget or childcare allowance
    • Questions about incorrectly completed returns
    • Questions or complaints about incorrect tax assessments
    • Help with making objections
    • General advice on appeal procedures
    • Problems with the tax authorities

    Do you have a question about the FNV Tax Service? Then contact our IAC employees. They can help you further. Do you want to make an appointment in your area right away or do you have any questions after your declaration? Then you can contact the FNV Tax Service throughout the year. For more information, see the website of the FNV. 

  • Download handy leaflets and brochures for free

    With this page on our website you will find all the interesting leaflets and brochures on various subjects. For example, if you work in secondary education, the folder about task policy is useful to download. There is also an informative brochure about the rights and obligations of parents, pupils and teachers in the school and a folder about what to do if you have been ill and are going to reintegrate.

    View all leaflets and brochures via on our website. On this page you can download the leaflets as a PDF document for free.



  • Personal environment MyAOb

    What is MyAOb?
    MyAOb is a member portal, where you can manage and change personal data in a secure environment, at a time that suits you. Using your unique membership number and password, you alone have access to this data. When registering, use the e-mail address that is known to us, so that we can link the registration to your membership.

    Meet MyAOb
    What can you do with MyAOb? We list the advantages:

    • Consult and change address details
    • Consult and change school data
    • Subscribe to newsletters
    • Sign up for several AObgroups and departments
    • Ask questions to the employees of the Information and Advice Center.

    Using MyAOb is free. The only condition is that you have a working email address and use the email address known to us. The email address is required for the first registration and the link with your membership in our system. At this email address you will receive a confirmation email for MyAOb. Once you are in MyAOb If you are logged in, you can change the email address again if you wish.

    How can I log in to MyAOb?
    To log in to MyAOb you must first register once. Then you will receive an e-mail with a confirmation link. You can log in with the AOb-member number and password via: 

    Want to know more?
    Do you have questions about MyAOb? Check this one out first this page. If you can't figure it out, call or email us.